Returns & Exchanges
At Bells of Steel, we stand by our iron; if you are not 100% satisfied with your gym equipment, you can return or exchange your items within 30 days of delivery. We aim to make the process as heavy-duty and reliable as our power racks to ensure your garage gym journey never skips a beat.
Initiate Your Request
Contact our support team or use our online portal with your order number and email address to start the return or exchange process.
Prepare the Gear
Ensure all equipment is disassembled and placed back in its original packaging with all included hardware and manuals to qualify for a full refund.
Ship It Back
Print your provided return shipping label and drop the package off at the designated carrier, or schedule a freight pickup for heavy items like racks and functional trainers.
Inspection and Refund
Once our warehouse team inspects the returned gear for quality assurance, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing